Terms of Service

1. Overview

This website is operated by Eshé. Throughout the site, the terms we, us and our refer to Eshé. We provide this website, including all information, tools and services available from the site, to you—the user—on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers and anyone contributing content.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree with any part of this agreement, you may not access the site or use the services.

Any new features or tools added to the store will also be subject to these Terms of Service. You can view the latest version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Checking this page periodically for changes is your responsibility. Continuing to use the website after updates means you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. About Us

Eshé is a sole proprietorship operating under the business name Eshé, located at:
B-301, Royal Legend Society, Kaveri Nagar, Devarachikkanahalli, Bomanahalli, Bengaluru – 560068

Contact details:
Email: eshe.label@gmail.com
Phone/WhatsApp: +91 9022415328

3. Use of Our Website

By using our site, you agree to follow all applicable laws and use the website for lawful personal purchases. We may restrict access if we believe any activity violates these terms.

4. Eligibility

There is no explicit age restriction, but users must be legally permitted to make online purchases in India.

5. Account Registration

If you create an account, you are responsible for keeping your login details confidential and updating your information correctly. We may suspend accounts containing inaccurate or misleading information.

6. Products and Availability

We offer only physical products. While we strive to display them accurately, colors may vary depending on screen settings. Product availability and descriptions may change without notice.

7. Pricing and Payment

All prices are in INR.
Payments are accepted via Razorpay (UPI, cards, net banking, etc.).
Cash on Delivery (COD) is unavailable.
Prices may change at any time but will not affect orders already placed.

8. Shipping and Delivery

By placing an order, you agree to our Shipping Policy.

Orders are usually dispatched within one business day.
Delivery generally takes 2–10 business days depending on your location.
We are not responsible for courier delays.
If the package looks tampered or damaged, you may refuse delivery and note the issue on the delivery slip.

9. Returns, Exchanges and Cancellations

All returns and exchanges must follow our Return & Exchange Policy.

Returns and exchanges are allowed within 7 days if the item is unused and in original condition.
Refunds are issued as store credit only.
Cancellations must be requested within 6 hours of placing the order.

10. Accuracy of Information

Occasionally, our site may contain typographical errors or inaccuracies related to product details, pricing, promotions or availability. We reserve the right to correct these and to cancel orders affected by incorrect information, even after they’ve been submitted.

We are not obligated to update information unless required by law.

11. Prohibited Activities

You agree not to:

Use the website unlawfully
Interfere with security features
Upload harmful code
Attempt unauthorized access
Provide false information

Violations may result in immediate termination of access.

12. Intellectual Property

All content on this website—including text, images, graphics, logos and product designs—is owned by Eshé. You may not copy, reproduce or use any content without written permission.

13. Third-Party Links

We may include links to third-party sites for convenience. We are not responsible for their content or privacy practices.

14. Limitation of Liability

Eshé is not responsible for:

Delays caused by courier partners
Unauthorized account access
Technical issues on the website
Misuse of products

Our maximum liability is limited to the amount paid for your order.

15. Indemnification

You agree to indemnify and hold Eshé harmless from any claims, losses or expenses arising from your use of the site or violation of these Terms.

16. Modifications to the Service

We reserve the right to modify or discontinue the website or any part of it without notice.

17. Governing Law

These Terms are governed by the laws of India. Any disputes will be handled in the courts located in Bengaluru, Karnataka.

18. Cookies

We employ the use of cookies. By accessing Janasya.com, you agree to use cookies in agreement with the company's Privacy Policy.

19. Contact Information

For questions about these Terms of Service, you can reach us at:
📧 eshe.label@gmail.com
📱 +91 9022415328 (available on whatsapp)